Remote Support
遠端支援
Use encrypted remote control software to deal with customer computer problems in real time. Customers can also monitor the control screen together to maintain good communication and service transparency.
On-site Support
到埸支援
When facing network failures or serious problems, we go to the field to solve problems for customers. There is also no limit to the number of field hours, in order to completely eliminate customer problems.
Maintenance Service
維護服務
Through regular inspections, ensure that user problems are taken care of. And check frequently sudden records, such as server status and network security.
Proactive Monitoring
即時檢測
Use the encryption check software to discover the client's computer problems in advance, such as software, hardware and security problems, and avoid serious situations.
